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Skills you’ll learn

  • Leadership and program coordination

    Build the skills to lead teams, coordinate services and support programs that deliver meaningful outcomes for individuals and communities. 

  • Advanced communication and client support

    Develop the ability to communicate effectively with diverse clients, respond to complex needs and build strong, professional relationships.

  • Case management and person-centred practice

    Learn how to assess needs, develop service plans and deliver tailored support that empowers individuals and promotes positive change.

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Employment Outcomes

After completing the CHC52025 Diploma of Community Services (focus on Mental Health), you could take on one of these roles: 

Case Worker

 Support individuals and families by assessing their needs, developing care plans and connecting them with the right services to improve their wellbeing. 

Community Worker

Work closely with communities to deliver programs, provide support and help individuals access services that promote inclusion and positive outcomes. 

Welfare Worker

Assist people facing personal or social challenges by providing guidance, advocacy and support to help them navigate services and improve their quality of life. 

Family Support Worker

Support families through challenging situations by providing practical assistance, guidance and referrals to services that strengthen relationships and wellbeing. 

Student Successes

See how our graduates have used this qualification to start or progress their careers in community services.

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Ashleigh
Ashleigh Mental Health Worker
Steve
Steve Community Services
Nicole
Nicole School Based Support Worker
Shannon
Shannon Education Support

Advance your Career in Community Services at Insight Training

Get a nationally recognised, fully accredited qualification.

Qualification Overview

Qualification Overview

A career in Community Services is both rewarding and impactful, offering the opportunity to support individuals, families and communities to achieve positive outcomes. With demand for skilled professionals continuing to grow across Australia, the sector provides strong career prospects and meaningful work. 

Through the CHC52025 Diploma of Community Services, you’ll develop advanced skills in managing, coordinating and delivering person-centred services. Combining flexible learning with practical work placement, this nationally recognised qualification prepares you for higher-level roles where you can lead with confidence and support positive change in your community.

Entry into the course

Entry onto the Course

There are no specific entry requirements for this course, but we recommend that students have at least a School Certificate or equivalent. Additionally, students must be over 18 years of age to begin their mandatory work placement and complete the qualification. 

Entry requirements can differ based on unit selection and delivery method. Call us today on 1300 046 744 to find out more. 
Qualification Pathways

Qualification Pathways

After completing this qualification, you may choose to study for a university degree.   

Many universities recognise the Diploma and grant credit towards a related degree course, helping you complete your studies and move into your chosen career faster.

 

Insight Training works with leading community services organisations across WA, including Zonta House, the Multicultural Services Centre, and Good Sammy, giving graduates direct connections to employers who value this qualification.

CORE UNITS

Unit Code

Unit Description

CHCCCS004

Assess co-existing needs

CHCCCS007

Develop and implement service programs

CHCCCS019

Recognise and respond to crisis situations

CHCCSM013

Facilitate and review case management

CHCDEV005

Analyse impacts of sociological factors on people in community work and services

CHCDFV001

Recognise and respond appropriately to domestic and family violence

CHCDIV001

Work with diverse people

CHCDIV002

Promote Aboriginal and-or Torres Strait Islander cultural safety

CHCLEG003

Manage legal and ethical compliance

CHCMGT005

Facilitate workplace debriefing and support processes

CHCPRP003

Reflect on and improve own professional practice

HLTWHS003

Maintain work health and safety

CHCCSM017

Facilitate and review case management

ELECTIVE UNITS

Unit Code

Unit Description

CHCCOM003

Develop workplace communication strategies

CHCMHS005

Provide services to people with co-existing mental health and alcohol and other drug issues

CHCMHS011

Assess and promote social, emotional and physical wellbeing

CHCPRP001

Develop and maintain networks and collaborative partnerships

CHCCCS017

Provide loss and grief support

CHCCCS009

Facilitate responsible behaviour

CHCMHS007

Work effectively in trauma informed care

CHCMHS008

Promote and facilitate self advocacy

How to Enrol

Getting started is simple. Follow these three easy steps to begin your journey towards a rewarding career in community services. 

STEP 01

Get started on your new future

Choose your course and take the first step towards building a meaningful and impactful career. 

STEP 02

Complete an enrolment form

Fill out a quick enrolment form with your details so we can get you set up and ready to begin. 

STEP 03

Fill out an enquiry form or request a callback

Still have questions? Submit an enquiry or request a callback and our team will guide you through the process. 

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CHC52025 Diploma of Community Services (focus on Mental Health)

How will the course change your life?

By completing Australia’s leading Diploma of Community Services with Insight Training, you can get to doing what you love faster and with confidence. 

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Frequently Asked Questions

Graduates can pursue roles such as Case Worker, Community Worker, Welfare Worker or Family Support Worker, and many others across sectors including mental health, family services and community support.
No prior experience is required, making it a great option whether you’re starting out in community services or looking to upskill. 
Yes, work placement is a key part of the course. Students are required to complete 100 hours in a real community services setting to apply their skills in practice and complete their assessments.

Why Insight Training?

Discover what sets Insight Training apart and why our students love us.

affordable-study

WA Funding

Up to half price training available for eligible individuals residing in Western Australia.

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Flexible Learning

Your study, your way. Choose a timetable that suits your lifestyle.

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Excellence in Delivery

Insight Training has been a finalist in the Large Training Provider of the Year WA awards for 2023 and 2024

Our Campuses

With convenient campus locations, you’ll have access to supportive trainers and a positive learning environment. 

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Morley WA

Level 1, 12/29 Collier Rd, Morley WA 6062

Rockingham Shopping Centre WA

1 Council Ave, Rockingham WA 6168

Joondalup WA

3/6 Packard Street, Joondalup 6027

Rockingham (east) WA

2/7 Beale Way, Rockingham WA 6168